Getting started
Q. Do I need to register before I shop or make payment?
A. No, but its best to register with us so that you don’t have to re-write your address every time. Plus, we love getting to know you!
Q. How do I create an account?
A. Click here to register by filling in your details followed by pressing the register button, and you’re done!
Payment
Q. What payment method do you accept?
A.We accept:
Shipping and handling
Q. What kind of courier will you be using?
A. J&T courier service and Pos Laju for delivery within Malaysia, while SF express & EMS for Singapore and Aramex for Brunei.
Q. When will you process my orders?
A. Your orders will be processed within 48 hours after full payment is made. For orders placed on weekends and Public Holiday, we will process your orders on the next working days.
Q. Do you do (Cash on Delivery) COD?
A. At the moment, we won’t be able to do COD yet except for Made-To-Measure, however our clothes can be shipped to anywhere within Malaysia, Brunei & Singapore.
Return and exchange
Q. What is your return and exchange policy?
A. Return and exchange is allowed but it has to be based on these reasons.
However, it is best to notify us first at [email protected] for inquires of return/exchange, with pictures (if any), proof of payment(s) & order number(s) attached.